Support 24/7 x 365

Solutions suited to your needs.

FirmWare has a Support Specialized Center and Help desk, running predictive platform maintenance and incident care 7 × 24.

Evolutionary maintenance and support to IT platforms.

Operational support services for payment platforms.

Computer technical support is responsible for solving the technical problems of our customers and supporting them through different channels. Our support team attends to hardware or software problems and makes use of different tools such as ticket management systems, online chat, and call centers.

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